Internet browsers use caching to store HTML web pages by storing a copy of visited pages and then using that copy to render when you re-visit that page. Clearing your browser cache can be beneficial when trying to view recent changes to a website or when having issues viewing a specific page. Below is a […]

For the fastest service we recommend submitting a request through our ticketing system. Why use a ticket? We receive thousands of emails a week. To better serve you we focus on our customers tickets and phone calls as our top priority. This means that your email might not get the attention it needs, so we’ve […]

Urgent advisory issued by local IT expert about current scams 4/21/2020: Thousands of people in SLO County are being warned about a massive rise in online and phone scams, relating to the current situation. William Steffenauer of The Digital Solution has compiled a list of some of the most recent scams dreamed up by hackers […]

How to avoid current online and phone scams We are helping every person and business in SLO County to stay safe, by issuing this urgent advisory. Hackers have become very creative in the last few weeks, leveraging the Coronavirus to target people. We’ve seen a massive surge in attacks. So we’ve compiled a list of […]

Empowering Your Remote Workforce We’ve received several requests for education resources to bring employees up to speed on using Microsoft Teams. In collaboration with one of our partners we put together the following video that you can distribute to your staff. It provides a simple overview of the commonly used features to quickly educate your […]

If you have ever attended a web meeting I’m sure you’ve had to endure the constant rustling of paper or off-screen conversations that distract from the on-screen presentation. For those who are new to web meetings, you may have yet to experience the joy of someone talking over their cell phone while taking public transit […]

IT expert creates Coronavirus checklist for working from home 3/23/2020 An Atascadero based IT expert has created an urgent checklist for business owners – to help them prepare for shutting their office during the Coronavirus emergency. William Steffenauer, owner of The Digital Solution explores 4 different priorities business owners and managers will need to consider, […]

Because many manufacturing facilities are shut down or otherwise impacted due to COVID-19, it may become difficult to procure new computers and other IT equipment in the coming weeks and months ahead. We are already seeing prices increase due to limited supply on certain items and delays of 2+ weeks on computers, monitors and peripherals. […]

Over the last week we have seen an increase in phishing emails related to COVID-19. Below are tips from The Department of Homeland Security CISA (cyber and infrastructure). We recommend you forward the information below to your employees so that they are aware of this new email threat. The Department of Homeland Security CISA (cyber […]

ANNOUNCEMENT: With the growing concern related to COVID-19 in our community, I know that you may be facing new challenges in your business. When it comes to technology, we are looking for ways to help you overcome these challenges. As part of our response we are providing remote access software for all our clients at […]